Reach our New York dispatch desk
Contact Us for Portable Toilet Rental in New York
The dispatch desk is answered live during business hours. Calls route straight to the trucks for immediate quotes and scheduling. Use the online form for after-hours or weekend requests; we respond same-day on weekdays and cover the entire New York metro plus surrounding communities.
Phone, Email, Office Hours
Lock in service by calling (917) 624-9856 or emailing. We use one shared dispatch calendar, so whoever you reach runs the same line. email us or dial (917) 624-9856.
Our inventory includes several configurations for different job sites. You can browse all portable toilet rental services on the home page before you dial to speed up the dispatcher. Options include a Standard Porta Potty, an ADA-Compliant Portable Toilet, or foot pump hand-washing stations with grey water containment.
- Phone
- (917) 624-9856
- Address
- 45 Main St
New York, NY 10044 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- New York metro and surrounding New York
Online Quote Form Response Time
We’ll send a fixed-price quote within two business hours and call you to confirm timing.
We respond to weekday requests within two hours. If you submit after hours or on weekends, expect a call by 9 a.m. the next business day. We’ll ask for site type, any ADA requirement, and the number of units needed. If your schedule is tight, we can move your delivery to the front of the queue at no extra cost across New York.
Most New York callers ask to **review portable toilet rental rates before booking**, so we walk through weekly and monthly ranges plus ADA or trailer upcharges and any delivery surcharge before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours emergencies get live dispatchers, no menus. We keep a vacuum pumper truck staged on the West Side and another on Staten Island for storm response or sudden surges. When a site goes down, we’re rolling within an hour.
24/7 Phone Coverage
A live dispatcher answers after-hours and through the holidays with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck rolls within hours.
Storm & Event Surge
We stage extra inventory on weekend tippers and keep a fresh fleet staged for post-storm rapid replacement on call.
Permitting Help
We handle last-minute permitting—pull a special-event permit, ROW agreement, or sanitation sign-off so your units go down without delay.
Our guide walks through the portable toilet rental process from the initial call through delivery at your New York site. Understand the portable toilet rental process before the truck arrives — it covers the pre-delivery walk-through, pump out schedule, and holding tank service interval. After confirming your order, we handle the delivery handoff and weekly servicing on the schedule we agree to, with routine visits between pump out dates.
Where We Deliver
We move units across the five boroughs and into Nassau, Suffolk, Westchester, Rockland, and Bergen, with same-day delivery inside 30 miles. Outside that radius we quote on request we quote on request.
- Downtown New York
- Surrounding metro neighborhoods
- North New York corridor
- South New York corridor
- New York unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Have the unit count, rental dates, whether you need ADA-compliant units, site surface type, and event or jobsite details ready when you call. We quote a rate on the spot, lock the window, and send an email confirmation. Visit our portable toilet & restroom rental page for service details. Call (917) 624-9856.
+ How quickly can a unit get to my site?
Standard units can usually be staged the same afternoon if your order is in before noon across the five boroughs. Outlying zones such as Staten Island, the Rockaways, or Inwood push delivery to the next morning. Restroom trailers need an additional day for pad setup and leveling.
+ Do you take credit cards over the phone?
We take credit cards over the phone and ACH transfers; established trade accounts can use net-30 terms. The dispatcher emails a written confirmation before the truck rolls out to the site.
+ What if I need help understanding which unit fits my job?
On the first call we ask how many people will use the unit, how long the rental runs, and whether the site is paved, gravel, or grass. We also check for ADA access needs up front. With those details we quote a weekly or monthly rate, lock in delivery, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the route at no extra charge. We use a vacuum pumper truck with a lift gate and ground-stake anchors so the unit lands clean and stays put. Call (917) 614-9856 to lock in your spot before the next run.
Ready to Book Your New York Delivery
We keep our vacuum pumper trucks staged on Manhattan routes and can place a freshly sanitized unit within hours when you call now.